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Our Policies

Effective Date: 5/16/23

Thank you for choosing Odin Disc Golf! We are committed to providing you with a seamless shopping experience, which includes prompt and reliable shipping. This Shipping Policy outlines important information regarding our shipping processes and procedures. By placing an order with Odin Disc Golf, you agree to the terms and conditions stated below.

Shipping Methods and Timeframes:

  • We offer various shipping methods, including but not limited to standard ground shipping, expedited shipping, and international shipping (where available).
  • The estimated delivery timeframes provided during the checkout process are approximate and based on normal conditions. Delays may occur due to unforeseen circumstances beyond our control.

Order Processing:

  • We strive to process and ship orders as quickly as possible.
  • Order processing typically takes 5-7 business days, excluding weekends and holidays.
  • During peak seasons or special promotions, order processing times may be slightly longer.

Shipping Rates and Fees:

  • Shipping rates and fees are calculated based on the shipping method selected, the destination address, the weight, and the dimensions of the package.
  • The applicable shipping charges will be displayed during the checkout process before the order is finalized.

Tracking and Notifications:

  • Once your order is shipped, you will receive a shipping confirmation email containing the tracking number and a link to track the shipment.
  • Please allow a short processing time for the tracking information to become available.

International Shipping:

  • We offer international shipping to select countries. Please note that additional customs duties, taxes, or import fees may be applied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees paid to Odin Disc Golf.

Shipping Address:

  • It is your responsibility to provide accurate and complete shipping information.
  • Please ensure that the shipping address is correct and includes any necessary details such as apartment numbers or suite numbers.

Undeliverable Packages:

  • In the event that a package is returned to us as undeliverable due to an incorrect or insufficient address, refusal of delivery, or failure to collect the package from the carrier's designated location, we will contact you to determine the next course of action.
  • Additional shipping fees may be applicable for reshipment.

Lost or Damaged Packages:

  • We are not responsible for lost or damaged packages caused by the shipping carrier.
  • If your package is lost or damaged during transit, please contact the shipping carrier directly to file a claim.
  • We will assist you to the best of our ability in resolving any shipping issues.
  1. Changes to the Shipping Policy:
  • Odin Disc Golf reserves the right to modify or update this Shipping Policy at any time.
  • Any changes to the policy will be effective immediately upon posting the revised version on our website.

If you have any further questions or need assistance with your order or shipping, please don't hesitate to contact our customer support team. We appreciate your support and look forward to providing you with excellent service.

Thank you for choosing Odin Disc Golf!

Odin Disc Golf

Customerservice@odindiscwear.com 

Thank you for choosing Odin Disc Golf! We strive to provide you with high-quality products and excellent customer service. In the event that you need to return or exchange an item purchased from our online store, please review the following return policy:

Eligibility for Returns:

  • Only items purchased directly from Odin Disc Golf online store are eligible for returns.
  • Items must be in their original condition, unused, and with all original packaging intact.
  • Personalized or custom-made items are not eligible for returns, unless there is a manufacturing defect or an error on our part.

Return Process:

  • To initiate a return, please contact our customer support team at customerservice@odindiscwear.com within 30 days of receiving your order.
  • Provide your order number, a detailed explanation of the reason for the return, and any relevant supporting information or images.
  • Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
  • Returns without a valid RMA number may not be accepted or processed.

Refunds:

  • Once we receive and inspect the returned item, we will notify you of the status of your refund.
  • If the return is approved, a refund will be issued to the original payment method used for the purchase.
  • Please note that shipping charges are non-refundable, unless the return is due to a manufacturing defect or an error on our part.
  • Refunds may take up to 5-7 business days to process, depending on your financial institution.

Exchanges:

  • If you would like to exchange an item for a different size, color, or model, please contact our customer support team.
  • We will guide you through the exchange process and provide you with instructions for returning the original item.
  • Exchanges are subject to product availability. If the desired item is not available, a refund or store credit may be offered as an alternative.

Return Shipping:

  • Customers are responsible for the shipping costs associated with returning the item unless the return is due to a manufacturing defect or an error on our part.
  • We recommend using a trackable shipping method to ensure the safe and timely delivery of your return.
  • Odin Disc Golf is not responsible for any lost or damaged items during the return shipping process.

Final Sale and Clearance Items:

  • Items marked as final sale or purchased from our clearance section are non-returnable and non-refundable, unless there is a manufacturing defect or an error on our part.

Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact our customer support team immediately.
  • Provide a detailed explanation of the issue and include any relevant supporting information or images.
  • We will assist you in resolving the issue by offering a replacement, repair, or refund, depending on the circumstances.
  1. Changes to the Return Policy:
  • Odin Disc Golf reserves the right to modify or update this return policy at any time without prior notice.
  • Any changes to the policy will be effective immediately upon posting the revised version on our website.

If you have any further questions or need assistance with the return process, please don't hesitate to reach out to our customer support team. We value your satisfaction and will do our best to ensure a smooth and hassle-free return experience.

Thank you for your understanding and cooperation.

Odin Disc Golf

customerservice@odindiscwear.com

Effective Date: 5/16/23

At Odin Disc Golf, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage with our services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect:

  • Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, billing information, and other contact details when you make a purchase or interact with our website or services.
  • Usage Information: We may collect non-personal information about your interactions with our website or services, including your IP address, browser type, operating system, referral URLs, and pages visited, to analyze trends and administer the website.

Use of Information:

  • We may use the collected information to process your orders, communicate with you, provide customer support, personalize your experience, improve our website and services, send you promotional offers and updates (with your consent), and comply with legal obligations.

Disclosure of Information:

  • We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, shipping partners, and customer support providers.
  • We may also disclose your information when required by law, to enforce our policies, respond to legal requests, protect our rights or the rights of others, and prevent fraud or security issues.

Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to enhance your experience on our website, collect usage information, and provide personalized advertisements.
  • You can modify your browser settings to decline cookies, but please note that this may affect certain features and functionality of our website.

Third-Party Links:

  • Our website may contain links to third-party websites or services that are not operated by us.
  • We do not have control over the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

Data Security:

  • We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
  • However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Children's Privacy:

  • Our website and services are not intended for individuals under the age of 13.
  • We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to the Privacy Policy:

  • Odin Disc Golf reserves the right to modify or update this Privacy Policy at any time.
  • We will notify you of any changes by posting the revised Privacy Policy on our website.
  • Your continued use of our website or services after any modifications indicate your acceptance of the updated Privacy Policy.
  1. Contact Us:
  • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [insert contact information].

Thank you for trusting Odin Disc Golf with your personal information. We are committed to protecting your privacy and providing a secure online experience.

Odin Disc Golf

customerservice@odindiscwear.com 

Effective Date: 5/16/23

Welcome to Odin Disc Golf! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, please refrain from using our website or services.

Use of the Website:

  • You must be at least 13 years old to use our website or services.
  • You are responsible for providing accurate and current information during the registration or purchase process.
  • You agree to use our website and services for lawful purposes and in compliance with these Terms.

Intellectual Property:

  • All content on our website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Odin Disc Golf or its licensors.
  • You may not modify, reproduce, distribute, transmit, display, or create derivative works of any content without our prior written consent.

Product Information and Pricing:

  • We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the accuracy, completeness, or reliability of any information, including product descriptions, pricing, or availability.
  • We reserve the right to modify or discontinue any product or service without prior notice.

Orders and Payment:

  • When placing an order, you agree that all information provided is accurate and complete.
  • Prices displayed on our website are in the currency specified and do not include applicable taxes or shipping fees, unless otherwise stated.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
  • Payment must be made in full at the time of purchase. We accept payment methods as specified on our website.

Shipping and Delivery:

  • We will make reasonable efforts to ensure that products are shipped and delivered within the estimated timeframes.
  • We are not responsible for any delays or damages caused by shipping carriers or events beyond our control.
  • Risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and report any issues to our customer support team.

Returns and Refunds:

  • Our return and refund policy is outlined in a separate document. Please refer to our Return Policy for detailed information.

Limitation of Liability:

  • To the extent permitted by applicable laws, Odin Disc Golf and its affiliates, officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or services.
  • We do not guarantee the availability, accuracy, or reliability of our website or services, and you acknowledge and agree that your use is at your own risk.

Indemnification:

  • You agree to indemnify and hold Odin Disc Golf and its affiliates, officers, directors, employees, or agents harmless from any claims, liabilities, damages, losses, costs, or expenses, including attorney's fees, arising out of or in connection with your use of our website or services or any violation of these Terms.

Termination:

  • We reserve the right to terminate or suspend your access to our website or services, without prior notice, for any reason at our sole discretion.
  • Upon termination, your rights to use our website or services shall immediately cease.
  1. Governing Law and Jurisdiction:
  • These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction].
  • Any disputes arising out of or in connection with these Terms shall be submitted

to the exclusive jurisdiction of the courts in [insert jurisdiction].

  1. Changes to the Terms of Service:
  • Odin Disc Golf reserves the right to modify or update these Terms at any time.
  • We will notify you of any changes by posting the revised Terms on our website.
  • Your continued use of our website or services after any modifications indicate your acceptance of the updated Terms.

If you have any questions or concerns regarding these Terms of Service, please contact us at customerservice@odindiscwear.com. Thank you for reading and agreeing to these Terms.

Odin Disc Golf

Customerservice@odindiscwear.com